Policies
Your time, energy, and wellness matter. These policies help keep every session intentional, respectful, and smooth for both of us.
Please read them fully before booking.
Privacy
Everything shared with me stays with me. Your personal information, progress, stories, and experiences are held with respect and confidentiality. No information is shared without consent, and industry standards are followed to protect your data.
Booking + Scheduling
Your time is sacred, and so is mine. Sessions are booked through my online scheduler. Once you choose your offering, you'll receive a confirmation email with everything you need to know before we meet. If you ever feel unsure about what to book, you are always welcome to reach out so we can find which wellness remedy most aligns with your needs.
Cancellations + Rescheduling
Life happens, energy shifts, schedules change. No biggie. To keep everything flowing smoothly:
-
Cancel or reschedule at least 24 hours before your session.
-
Sessions cancelled within 24 hours or no-shows are non-refundable.
-
If I ever need to reschedule (rare, but possible), you'll receive priority booking for the next available time or a full refund should you decline to rescheduling.
Refunds
All purchases are non-refundable, unless otherwise stated, for special contracts, programs, or events.
Digital products, guides, and recordings are final sale.
Late Arrivals
I honor every client by remaining punctual, and I ask the same of you. If you arrive late, I will always do what I can, but sessions will still end at the scheduled time. Arrivals more than 15 minutes late will be considered a no-show.
Health + Safety
Please come to each session hydrated, nourished, and aware of your physical limits. If you are recovering from injuries, managing ongoing health conditions, or pregnant, inform me prior to your session. This allows me to tailor the experience and keep your body safe.
Athlete-Specific Policies
For athletes, teams, and performance clients:
-
Custom programming may require a brief onboarding call.
-
Contracted services follow a separate agreement outlining deliverables, travel, and team requirements.
-
Performance sessions may be recorded for movement analysis only, with your written consent.
Retreat Policies
-
Deposits are non-refundable.
-
Travel insurance is recommended.
-
Full policies will be linked directly on that retreat's page when said retreat is live.
Disclaimer
All services, classes, and programs offered by Kel and Out the Mud Yoga, LLC, are intended for educational and wellness purposes only. I am not a medical doctor, mental health therapist, chiropractor, physical therapist, yoga therapist, or licensed healthcare provider. Nothing shared through my sessions, classes, digital products, or communications should be interpreted as medical advice, diagnosis, or treatment.
​
Yoga, meditation, breathwork, Yoga Nidra, and wellness coaching are complementary practices.
Always consult a licensed healthcare provider before beginning any new fitness or wellness regimen, especially if you are pregnant, managing health conditions, recovering from injury, or taking medications.
​
By participating in my offerings, you acknowledge that you engage voluntarily and assume responsibility your own health, safety, and well-being. Kel and Out the Mud Yoga, LLC are not liable for any injury, loss, or damages associated with participation.